Our portals will undergo scheduled maintenance from 11PM ET on September 27 to 9AM ET on September 28. During this time, access will be temporarily unavailable. We apologize for any inconvenience and appreciate your patience.

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What’s New: A New Look for Your Member Portal

We’ve updated your member portal to enhance your experience and security.
What’s changed?
  • A new layout and navigation
  • The same tools and services you’re familiar with will are still available
  • Explanation of Benefits (EOBs) is now available in the portal
  • We’ve added multi-factor authentication (MFA) to better protect your account
    • Your new User ID will be your email address
    • You’ll need to reset your password with the Forgot Password link the first time you log in
    • Your password must be: A minimum of 8 characters and must contain one Capital Letter, One Number and a Special Character
Have questions or feedback? Contact us here.
Thank you for being a valued member!
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