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Give us a call

There are many tools available to members on the website 24/7. Just log in with your member ID to get started.

Live support:1 (800) 507-3800
 Monday – Friday: 8AM – 9PM (ET)
Saturday: 11AM – 4:30PM (ET)
Automated support:24/7

Health plan customer service
1 (800) 879-6901
Monday – Friday: 8AM – 9PM (ET)

Provider relations

There are many tools available to eye care professionals on the website 24/7. Just log in with your ID to get started.

For general inquiries, authorizations, and order placement, you can contact us:
1 (877) 235-5317
Monday – Friday:  8AM to 9PM (ET)
Saturday: 11AM to 4:30PM (ET)

Our offices

Corporate headquarters (Maryland)
881 Elkridge Landing Rd. (#300)
Linthicum, MD 21090
Phone: (410) 752-0121
Toll-free: 1 (800) 243-1401
Fax: (410) 752-8969
TTY: 1 (800) 201-7165

Regional office (California)
11090 White Rock Rd. (#175)
Rancho Cordova, CA 95670
Toll-free: 1 (800) 923-6766
TTY: (916) 852-2382

Regional office (Texas)
6300 Ridglea Place (#312)
Ft. Worth, TX 761169

2020 holiday hours

January 1 – New Year’s day observation
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

January 20 – Martin Luther King day
Business offices are closed
Group plan customer service is open 10:00AM to 7:00PM EST
Health plan customer service is closed

May 25 – Memorial day
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

July 3 – Independence day
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

September 7 – Labor day
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

November 26 – Thanksgiving
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

November 27 – Day after Thanksgiving
Business offices are closed
Group plan customer service is open 10:00AM to 7:00PM EST
Health plan customer service is closed

December 24 – Christmas Eve
Business offices are closed ½ day
Group plan customer service is closed ½ day
Health plan customer service is closed ½ day

December 25 – Christmas
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

December 31 – New Year’s Eve
Business offices are closed ½ day
Group plan customer service is closed ½ day
Health plan customer service is closed ½ day

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Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning about available career opportunities within Versant Health, please click on the button below.

You're now headed to versanthealth.com

Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning more about Versant Health, please click on the button below.

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