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Contact Us

Give Us a Call

There are many tools available to members on the website 24/7. Just log in with your member ID to get started.

Live support:1 (800) 507-3800
TTY: 711
 Monday – Friday: 8AM – 9PM (ET)
Saturday: 11AM – 4:30PM (ET)
Automated support:24/7

Health Plan Customer Service
1 (800) 879-6901
TTY: 711
Monday – Friday: 8AM – 9PM (ET)

Provider Relations

There are many tools available to eye care professionals on the website 24/7. Just log in with your ID to get started.

For general inquiries, authorizations, and order placement, you can contact us:
1 (877) 235-5317
Monday – Friday:  8AM to 9PM (ET)
Saturday: 11AM to 4:30PM (ET)

Corporate Headquarters

881 Elkridge Landing Road
Suite 300
Linthicum Heights, MD 21090
Phone: (410) 752-0121
Toll-free: 1 (800) 243-1401
Fax: (410) 752-8969
TTY: 711

Report Fraud, Waste, Abuse or Compliance Concerns

To anonymously report fraud, waste or abuse or compliance concerns, please send a message by calling 1 (888) 211-4384 or visiting lighthouse-services.com/versanthealth.

For Privacy-Related Inquiries

Mail: Privacy Office, PO Box 1416, Latham NY 12110
Email: SuperiorVisionPrivacy@versanthealth.com
Phone: 1 (800) 571-3366
Fax: 1 (866) 999-4640

2024 Holiday Hours

January 1 – New Year’s Day (Observed)
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

January 15 – Martin Luther King day
Business offices are closed
Group plan customer service is open 10:00AM to 7:00PM EST
Health plan customer service is closed

May 27 – Memorial day
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

June 19 – Juneteenth
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

July 4 – Independence day
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

September 2 – Labor day
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

November 28 – Thanksgiving
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

November 29 – Day after Thanksgiving
Business offices are closed
Group plan customer service is open 10:00AM to 7:00PM EST
Health plan customer service is closed

December 24 – Christmas Eve (Observed)
Business offices are closed ½ day
Group plan customer service is closed ½ day
Health plan customer service is closed ½ day

December 25 – Christmas (Observed)
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

December 31 – New Year’s Eve (Observed)
Business offices are closed ½ day
Group plan customer service is closed ½ day
Health plan customer service is closed ½ day

January 1, 2025 – New Year’s Day (Observed)
Business offices are closed
Group plan customer service is closed
Health plan customer service is closed

You're now headed to versanthealth.com

Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning about available career opportunities within Versant Health, please click on the button below.

You're now headed to versanthealth.com

Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. To proceed with learning more about Versant Health, please click on the button below.